Privacy Policy of iB Handy

1. Introduction

Welcome to iB Handy (www.ibhandy.com), owned and operated by Isaac Buchannan, a licensed handyman providing professional repair and maintenance services. This Privacy Policy explains how we collect, use, and protect your personal information. We are committed to complying with all applicable privacy laws, including GDPR and CCPA. By using our website or services, you agree to the practices described here.

2. Our Commitment to Your Privacy

We value your privacy and collect only necessary data to deliver reliable handyman services. We do not sell or rent your information. Our policies emphasize transparency, data accuracy, and security. You have full control over how your data is used, stored, and shared.

3. Information We Collect

We collect personal information such as your name, email, phone number, address, and service details. Automatically collected data may include IP address, browser type, cookies, and usage behavior. We may also receive limited data from payment processors or review platforms for service fulfillment.

4. How We Use Your Information

Your data is used to schedule appointments, process payments, respond to inquiries, improve services, and comply with legal requirements. We do not use your data for unrelated marketing or third-party advertising without your consent.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze site performance. You can manage cookie settings through your browser. Essential cookies ensure proper function, while analytics cookies help us optimize our website.

6. Sharing and Disclosure of Information

We may share your information only with trusted partners such as payment processors or legal authorities when necessary. We never sell or trade your data. All partners operate under confidentiality agreements ensuring data protection.

7. Payment Processing

All payments are handled through secure third-party systems compliant with PCI-DSS standards. iB Handy does not store your credit card details. Payment data is encrypted and transmitted securely.

8. Data Retention

We retain personal information as long as required for operations, financial reporting, and legal compliance. Once no longer needed, we securely delete or anonymize data following industry standards.

9. Data Protection and Security

We use encryption, firewalls, password protection, and restricted access to safeguard your data. Regular audits ensure compliance and minimize risk. While no system is entirely immune, we strive for the highest security standards.

10. Your Privacy Rights

You have the right to access, correct, delete, or restrict processing of your data. You may also request data portability or withdraw consent at any time by contacting support@ibhandy.com.

11. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. Parents may request deletion of any accidental collection by emailing support@ibhandy.com.

12. International Users

By using iB Handy from outside the United States, you consent to your data being processed in the U.S. We comply with global privacy frameworks and maintain adequate safeguards for international users.

13. Marketing and Communications

We send service updates and occasional promotional messages only if you have opted in. You may unsubscribe anytime through email links or by contacting us directly.

14. Testimonials and Reviews

Customer reviews or testimonials may appear on our website with consent. You can request removal or modification at any time by contacting us.

15. Links to Other Websites

Our site may include links to third-party websites. iB Handy is not responsible for their content or privacy practices. Please review their policies before sharing personal data.

16. Social Media Interactions

Interactions with iB Handy on platforms such as Facebook or Instagram are governed by those platforms’ privacy terms. We respect your privacy settings and permissions.

17. Business Operations and Legal Compliance

As a licensed handyman in Texas, we maintain necessary business records for taxes, insurance, and compliance. We fully adhere to local, state, and federal regulations.

18. Data Breach Policy

In the event of a data breach, we will investigate promptly, notify affected parties, and take corrective measures as required by law. Transparency and accountability remain our priority.

19. Use of Images and Project Data

We may take before-and-after photos for marketing purposes only with your consent. Personal or identifying details will never be shared publicly without written permission.

20. Accessibility and Alternative Formats

We are committed to accessibility. You may request this policy in alternative formats (e.g., large print, audio) by contacting support@ibhandy.com.

21. Policy Updates and Changes

We may update this Privacy Policy to reflect legal or operational changes. Updates take effect upon posting, and continued use of the website indicates acceptance of the new terms.

22. How to Contact Us

For questions or concerns, please contact us:

iB Handy
Owner: Isaac Buchannan (Licensed Handyman)
Email: support@ibhandy.com
Website: www.ibhandy.com
Location: [Insert City, Texas, USA]

23. Your Consent

By using our website or services, you consent to this Privacy Policy. If you disagree, please discontinue use of our website.

24. Governing Law

This Privacy Policy is governed by the laws of the State of Texas. Any disputes will be resolved exclusively in Texas courts.

25. Final Note

At iB Handy, protecting your privacy is as important as the quality of our work. We handle your data with honesty, professionalism, and integrity. Thank you for trusting us to serve your home repair needs.